Business Associate Agreement
Last Updated: January 6, 2026
This Business Associate Agreement ("BAA") is incorporated into and subject to theFluxPT Service Terms("Service Agreement") between you ("Covered Entity") and WISE IT LLC d/b/a FluxPT ("Business Associate").
1. Definitions
Terms used but not defined in this BAA shall have the same meaning as defined in the HIPAA Rules (45 CFR Parts 160 and 164), including but not limited to:
- Breach
- Data Aggregation
- Designated Record Set
- Disclosure
- Health Care Operations
- Individual
- Minimum Necessary
- Protected Health Information (PHI)
- Security Incident
- Subcontractor
- Use
2. Permitted Uses and Disclosures
2.1 Performance of Services
Business Associate may use or disclose PHI as necessary to perform the services outlined in the Service Agreement.
2.2 Management & Administration
Business Associate may use PHI for its proper management and administration and to fulfill its legal responsibilities.
2.3 Data Aggregation & Product Improvement
Important: This section authorizes de-identification for product improvement.
Business Associate may:
- Provide Data Aggregation services relating to the Health Care Operations of the Covered Entity
- De-identify PHI in accordance with 45 CFR § 164.514(b) (HIPAA Safe Harbor method). Once de-identified, such data is no longer PHI and may be used by Business Associate for any lawful purpose, including but not limited to: software development, benchmarking, machine learning model training, and statistical analysis.
3. Obligations of Business Associate
3.1 Safeguards
Business Associate shall use appropriate safeguards to prevent use or disclosure of PHI other than as provided for by this BAA, including complying with the HIPAA Security Rule (45 CFR Part 164 Subpart C) regarding Electronic PHI.
3.2 Reporting
Business Associate shall report to Covered Entity:
- Any Use or Disclosure of PHI not provided for by this BAA
- Any Security Incident (provided that trivial, routine security events such as automated port scans, unsuccessful login attempts, or firewall probes shall not require individual reporting)
- Any Breach of Unsecured PHI
3.3 Reporting Timeline
Notice of a Breach shall be provided without unreasonable delay and in no case later than thirty (30) calendar days after discovery. For confirmed breaches involving unauthorized access to PHI, we will provide initial notification within five (5) business days.
3.3.1 Unsuccessful Security Incidents
The parties acknowledge that ongoing unsuccessful security incidents (including but not limited to pings, port scans, brute force login attempts, denial of service attacks that do not result in data exposure, and malware blocked by security controls) do not require individual notification. Business Associate will maintain aggregate logs of such events for security monitoring purposes.
3.4 Subcontractors
Business Associate shall ensure that any subcontractors that create, receive, maintain, or transmit PHI on its behalf enter into a written agreement meeting the requirements of 45 C.F.R. §§ 164.504(e) and 164.314(a), with restrictions substantially similar to those in this BAA.
Current Subcontractors with BAAs in place:
- Amazon Web Services (AWS) - Cloud infrastructure, database hosting, backups
- Stedi, Inc. - Healthcare clearinghouse for eligibility verification (270/271), claims submission (837P), claim status (276/277), and ERA retrieval (835)
Stedi's BAA and security practices can be reviewed atlegal.stedi.com.
3.5 Access to PHI
Business Associate shall make available PHI in a Designated Record Set to Covered Entity or, as directed by Covered Entity, to an Individual, in order to meet Covered Entity's obligations under 45 CFR § 164.524.
3.6 Amendment of PHI
Business Associate shall make any amendment(s) to PHI in a Designated Record Set as directed by Covered Entity or as agreed to by Covered Entity, in accordance with 45 CFR § 164.526.
3.7 Accounting of Disclosures
Business Associate shall document and make available information required to provide an accounting of disclosures in accordance with 45 CFR § 164.528.
4. Obligations of Covered Entity
- Covered Entity shall not request Business Associate to use or disclose PHI in any manner that would not be permissible under HIPAA if done by Covered Entity.
- Covered Entity is responsible for obtaining any necessary patient consents or authorizations required for Business Associate to perform the Services.
- Covered Entity shall notify Business Associate of any limitation(s) in its Notice of Privacy Practices, to the extent that such limitation may affect Business Associate's use or disclosure of PHI.
5. Term and Termination
5.1 Term
This BAA shall remain in effect for the duration of the Service Agreement.
5.2 Termination for Cause
If either party knows of a material breach by the other, they must provide written notice and an opportunity to cure. If the breach is not cured within thirty (30) days, the non-breaching party may terminate this BAA and the Service Agreement.
5.3 Effect of Termination
Upon termination, Business Associate shall return or destroy all PHI received from Covered Entity, or created or received by Business Associate on behalf of Covered Entity.
Feasibility Exception: If return or destruction is not feasible (e.g., PHI stored in immutable backups or required for legal compliance), Business Associate shall extend the protections of this BAA to such PHI and limit further uses and disclosures to those purposes that make the return or destruction infeasible. Such retained PHI shall be subject to this BAA in perpetuity.
6. Miscellaneous
6.1 Liability
The liability of Business Associate under this BAA shall be subject to the limitations of liability and indemnification set forth in the underlying Service Agreement.
6.2 Regulatory References
A reference in this BAA to a section in the HIPAA Rules means the section as in effect or as amended. This BAA shall be interpreted in a manner consistent with the HIPAA Rules.
6.3 Amendment
The parties agree to amend this BAA as necessary to comply with changes in the HIPAA Rules or other applicable law.
6.4 Conflict
In the event of a conflict between this BAA and the Service Agreement regarding PHI, this BAA shall control.
7. Acceptance
By using the FluxPT Service to process Protected Health Information, you ("Covered Entity") agree to be bound by the terms of this Business Associate Agreement.
Questions? If you require a countersigned copy of this BAA for your compliance records, or if you need to discuss custom terms, please contact us atlegal@fluxpt.com.
8. Contact Information
Business Associate:
WISE IT LLC (d/b/a FluxPT)
Duiliu Zamfirescu nr.4, Oradea, Romania, Europe
European VAT: RO29931473
Email: legal@fluxpt.com
Phone: +40 741 574 243
Website: https://fluxpt.com